FAQ

Sadly, due to the new GPSR regulations, I can no longer post items to Northern Ireland and the EU. Any orders from either destination will be cancelled with my deepest apologies. I am very sorry and am working to find solutions.

How can I pay?

I use PayPal as our payment processor, so I accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

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Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. I never even see your credit card number. PayPal tells me that you've paid and I post out your order.

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account.

What about refunds?

If you are unhappy with your purchase please let me know and I will be happy to try and resolve any problems. If you wish to return something please let me know within 14 days of receipt and I will send you a cancellation form and further instructions.

 

What are your shipping rates and dispatch times?

Postage prices are as follows:

United Kingdom - £3.00 flat rate - just one price per order. Packages are sent by 1st class post and should arrive within 7 days.

Everywhere Else - £5.10 flat rate. Packages are sent by International Standard mail service and shold get to you in two to three weeks, if not sooner.

Dispatch time: I try to mail orders within 1-3 working days.

 

Do you do wholesale?

Yes, I offer wholesale on some of my art products. Please drop me a message via the contact form and I will get back to you as soon as possible.

 

Do you have a newsletter?

Yes, I do. You can find it here.